Privacy Policy

PRIVACY POLICY

Last Updated: May 2026

This Privacy Policy (“Policy”) describes how AutomateTech Solutions, LLC, operating under the brand Command·Ai·OS (“Command·Ai·OS,” “Company,” “we,” “our,” or “us”), collects, uses, stores, discloses, and protects your information when you access or use our websites, platforms, software, automation systems, AI services, communication tools, marketing systems, and related services.

By using our services, you consent to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following categories of information:

Personal Information
• Name
• Email address
• Phone number
• Business name
• Billing information
• Payment details
• Mailing address
• Account credentials
• Communication preferences

Business Information
• Website URLs
• CRM data
• Marketing campaign information
• Advertising account data
• Analytics and reporting information
• Customer interaction data
• Lead information

Technical Information
• IP address
• Browser type
• Device information
• Operating system
• Usage activity
• Cookies and tracking data
• Login timestamps
• Platform interaction data

Communications
• SMS communications
• Emails
• Support tickets
• Chat interactions
• AI-generated conversations
• Voice assistant interactions

1. HOW WE USE YOUR INFORMATION

We may use collected information to:

• provide services
• operate automation systems
• manage subscriptions and billing
• improve platform functionality
• provide customer support
• communicate service updates
• send onboarding information
• process payments
• deliver AI-powered services
• provide analytics and reporting
• improve user experience
• comply with legal obligations
• detect fraud or misuse
• manage marketing campaigns
• facilitate CRM integrations
• operate AI chat and voice systems

1. AI & AUTOMATION SERVICES

Command·Ai·OS utilizes artificial intelligence systems, machine learning technologies, automation tools, predictive systems, and third-party AI infrastructure.

You acknowledge and agree that:
• AI-generated outputs may contain inaccuracies
• automated systems may require human oversight
• AI-generated communications may not always be accurate or complete
• data processed through AI systems may interact with third-party AI providers

Clients remain responsible for reviewing and approving business-critical content, decisions, and communications where appropriate.

1. SMS COMMUNICATIONS

By providing your phone number, you consent to receive SMS communications from Command·Ai·OS.

These communications may include:
• appointment reminders
• onboarding notifications
• support communications
• automation alerts
• account notifications
• marketing communications
• promotional updates

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact support@getcommandai.co.

Consent to receive SMS messages is not a condition of purchase.

1. COOKIES & TRACKING TECHNOLOGIES

We may use:
• cookies
• analytics tools
• tracking pixels
• session technologies
• browser storage
• advertising technologies

to improve platform performance, marketing effectiveness, user experience, analytics, and system functionality.

You may disable cookies through your browser settings; however, some features may not function properly.

1. THIRD-PARTY SERVICES & INTEGRATIONS

Command·Ai·OS may utilize third-party providers including:
• payment processors
• CRM platforms
• AI providers
• analytics providers
• cloud hosting services
• advertising platforms
• communication providers
• automation systems
• white-label fulfillment providers

We are not responsible for the privacy practices, policies, outages, or actions of third-party services.

Your use of third-party integrations may also be subject to those providers’ terms and privacy policies.

1. DATA SHARING

We do not sell your personal information.

We may share information:
• with service providers
• with platform integrations
• with payment processors
• with automation providers
• with communication providers
• when legally required
• to protect legal rights
• during business transfers or restructuring

Information may be processed by trusted vendors and infrastructure providers necessary to operate our services.

1. DATA SECURITY

We implement commercially reasonable safeguards designed to protect your information.

However, no online platform, software system, AI infrastructure, or internet transmission is completely secure.

You acknowledge and accept the inherent security risks associated with internet-based services and electronic communications.

1. DATA RETENTION

We retain information for as long as reasonably necessary to:
• provide services
• comply with legal obligations
• resolve disputes
• enforce agreements
• maintain operational records

We may delete inactive data, archived records, or system information at our discretion.

1. CLIENT RESPONSIBILITY

Clients are responsible for:
• maintaining secure passwords
• safeguarding account access
• protecting API credentials
• monitoring authorized users
• reviewing AI-generated communications
• complying with applicable laws

Command·Ai·OS shall not be responsible for unauthorized access caused by compromised credentials or client-side security failures.

1. CHILDREN’S PRIVACY

Our services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from minors.

1. NO GUARANTEE OF PLATFORM AVAILABILITY

We do not guarantee uninterrupted access to:
• websites
• dashboards
• automation systems
• AI systems
• third-party integrations
• communication tools
• reporting systems

Temporary interruptions, outages, updates, maintenance, and third-party failures may occur.

1. INTERNATIONAL USERS

If you access our services from outside the United States, you acknowledge that your information may be processed and stored in jurisdictions with different data protection laws.

1. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time.

Updated versions become effective immediately upon posting.

Continued use of our services constitutes acceptance of the updated Policy.

1. CONTACT US

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Command·Ai·OS
Operated by AutomateTech Solutions, LLC

Email: support@getcommandai.co